TERMS & CONDITIONS

*ALL OF OUR PRODUCTS CAN ONLY BE DELIVERED TO THE BALLARAT REGION. PLEASE ENSURE BEFORE PLACING YOUR ORDER YOU ARE WITHIN A 20KM RADIUS OF OUR STORE AT 301 MAIR ST, BALLARAT 3350.*

IS THERE A MINIMUM ORDER SPEND?

There is a minimum spend of $50 for delivered  orders. There is no minimum spend for pick-up in store.

ARE THE PRODUCTS DELIVERED COLD?

No. All of our products are delivered at room temperature.

WHICH PAYMENT METHODS DO YOU ACCEPT?

Campana's accept payments of the following:

Card Payments of the following

  • Mastercard

  • American Express

  • Visa

Unfortunately we do not accept any vouchers for online purchases.

WHAT IS YOUR RETURN POLICY?

Consumers must give the supplier the chance to fix the problem. The store chooses whether to:

  • provide a replacement that is identical, or of similar value

  • repair the product within a reasonable time, or

  • give a refund.

 

Consumers do not have a right to return a product if they:

  • changed their mind and no longer want the product

  • ordered the wrong product

  • found the product cheaper elsewhere

  • found a better product elsewhere

  • were aware of the relevant fault before buying the product - for example, if the fault was written on the product's tag, or for online purchases, indicated in any photos or descriptions of the item online

  • damaged the product by misusing it - for example, if they dropped the any of the products purchased

  • used the product for a long time and the problem is as a result of usual wear and tear.

HOW WILL I KNOW WHEN MY ORDER IS BEING DELIVERED?

You will receive a confirmation email when your order is packed and ready to be delivered. We will contact you shortly after with an estimated day and delivery time.

I'VE SELECTED IN-STORE PICK UP. HOW WILL I KNOW WHEN TO COLLECT MY ORDER?

Customers will receive a text message/e-mail notification (depending on which option they have chosen) when their order is ready to be picked up. Orders can only be picked up during staffed hours.

  • Monday - Thursday and Saturday: 9:30am - 7pm AEST/AEDT

  • Friday: 9:30am - 8pm AEST/AEDT

***Orders cannot be picked up on Victorian and National Public Holidays unless advised otherwise by Campana's.***

DISCLAIMER:


PLEASE BE AWARE THAT THIS PRODUCT CAN ONLY BE DELIVERED WITHIN THE BALLARAT REGION. Please ensure before placing your order that you are within a 20km radius of our store located at 301 Mair St, Ballarat Central, and we will have your items delivered within 1-2 business days. Alternatively, you can select ‘store pick up’ at checkout and we will have your items ready for collection at our store within 1-2 business days.

The Liquor Control Reform Act 1998 (the Act) regulates the supply and consumption of liquor in Victoria.

The objects of the Act are:

(a) to contribute to minimising harm arising from the misuse and abuse of alcohol, including by:

(i) providing adequate controls over the supply and consumption of liquor

(ii) ensuring as far as practicable that the supply of liquor contributes to, and does not detract from, the amenity of community life

(iii) restricting the supply of certain other alcoholic products

(iv) encouraging a culture of responsible consumption of alcohol and reducing risky drinking of alcohol and its impact on the community

(b) to facilitate the development of a diversity of licensed facilities reflecting community expectations

(c) to contribute to the responsible development of the liquor and licensed hospitality industries

(d) to regulate licensed premises that provide sexually explicit entertainment.

It is the intention of Parliament that every power, authority, discretion, jurisdiction and duty in this Act must be exercised and performed for harm minimisation and the risks associated with the misuse and abuse of alcohol.

The Act provides penalties for failing to comply with licence conditions or the Act, including fines, licence suspension and/or cancellation. Examples of behaviour which may contravene the Act includes:

  • unlicensed selling of liquor

  • supplying liquor to intoxicated persons

  • underage drinking.

The Liquor Control Reform Regulations 2009 (the regulations) provide for a range of specific matters in relation to licensing and the regulation of liquor, including prescribing licence fees and application requirements. The regulations complement the Act and provide further detail to give effect to the intentions of the Act.

Privacy Policy

  • The collection of a data subject’s personal information must be necessary for one or more of an organisation’s functions.

  • Personal information must be collected “only by lawful and fair means and not in an unreasonably intrusive way.”

  • An organisation must “take reasonable steps” to ensure that a data subject whose personal information is collected is aware of “the identity of the organisation and how to contact it; the fact that he or she is able to gain access to the information; the purposes for which the information is collected”; the organisations (or types of organisations) to which information could be disclosed; any law that requires the information to be collected; and the consequences to the individual if all or part of the information is not collected.

  • Unless certain criteria apply, an organisation must not use or disclose a data subject’s personal information for a purpose other than the primary purpose of collection.

  • An organisation “must take reasonable steps to make sure that the personal information it collects, uses or discloses is accurate, complete and up-to-date” and must    protect it from misuse, loss, and unauthorised access,  modification, or disclosure.

  • If personal information is no longer needed for the purpose for which it was collected, an  organisation must take reasonable steps to destroy or “permanently de-identify” that information

 

5331 2422

301 Mair St Ballarat 3350

©2020 by Campana's.